Alamo Car Rental
Each of our vehicles is thoroughly cleaned with a 20+ point check between every rental.Today and every day, we are committed to maintaining the highest standards of cleanliness in the industry. Now more than ever, our customers and employees deserve to know we stand behind that commitment with the Complete Clean Pledge. Following guidance from leading health authorities and in partnership with the travel industry, we pledge to go above and beyond our already rigorous cleaning protocols, including strict sanitising procedures to protect the health and safety of all.
alamo car rental
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CLE has a consolidated rental car facility located off the airport grounds. Shuttle service is available for all rental car customers from the main terminal to the rental car facility. The rental car shuttle departs from the rental car shuttle terminal, located at the Ground Transportation Center (GTC). The GTC is located at the northend of the terminal on baggage level. Travelers can utilize the 2 banks of elevators across from the welcome center or escalators by claim 9 and claim 3 to access the baggage claim level. For travelers needing assistance, a telephone center with rental car information is located at the info counter at Baggage Claim.
Alamo Rent A Car, the largest car rental provider to international travellers visiting North America, is a value-oriented,internationally recognised brand serving the rental needs of airport leisure travellers. Alamo offers everyday low rental rates and a hassle-free customer experience at the most popular travel destinations throughout the world.
Alamo Rent a Car is a rental car agency based in Clayton, Missouri, United States. The company has branches across North America, South America, Africa, Europe, Asia, Australia and Oceania. Alamo is owned by Enterprise Holdings, along with other agencies including Enterprise Rent-A-Car and National Car Rental. Alamo typically caters to budget-conscious leisure travelers and is the largest car rental provider to international travelers visiting North America.[1][2][3]
Alamo Rent a Car has been criticized for not providing adequate access to/from terminal buildings to rental car lot for wheelchair users; according to the United States Department of Justice, Alamo was the subject of many such complaints; Alamo reached a settlement with the government regarding the complaints filed by the Department of Justice.[10] There was a report in The Washington Post about problems with customers returning cars after hours; in one instance, a customer returned an undamaged car after hours, but Alamo claimed that it had been rear-ended and demanded an additional $785. Alamo dropped the claim after the renter threatened to take them to court.[11] A report in The Denver Post described a snowbound passenger who was charged $950 per day by Alamo around Christmas time in an instance of apparent price gouging.[12] A report in USA Today suggested that increases in rental car rates, which averaged 4% in 2013, were leading many rental car users to switch to taking taxis instead.[13] Two automobile safety advocacy groups petitioned the Federal Trade Commission in 2010 to bar Enterprise Holdings, the parent company of Alamo, from renting out recalled vehicles that had not been fixed.[14] Alamo was criticized in The New York Times for failing to provide information about insurance rates for its rental cars on its website.[15]
The 5-story Consolidated Rent-A-Car (CONRAC) houses ten (10) car rental companies in one location. Entrances to the facility are located directly across Terminal 2, outside of Baggage Claims 26 and 31. Passengers arriving at Terminal 2 Baggage Claims 19-31, can easily walk to the entrances previously noted. Passengers arriving at Terminal 1 Baggage Claims 6-11, Terminal 2 International Arrivals, Baggage Claims 16-18 and Terminal 3, can proceed to the designated rental car shuttle pick up points to be transported to the facility. Upon arrival at the facility, proceed to Level 2 where the following companies are located.
Shuttle bus service is provided during the daily operational hours of the facility, from 0400-Midnight. Business hours may vary by rental car companies, so customers should contact their provider for this information.
Upon arrival at the CONRAC, proceed to the PRE-ARRANGED 4 area located on the ground level, west end of the CONRAC structure. Prior pick-up arrangements with your Off-Airport car rental company is required. Pick-up is located along the blue and white curb.
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Alamo Rent a Car is the third-largest car rental agency in the United States and is owned by Enterprise Holdings. The company is based in Clayton, Missouri and has branches across the United States, Canada, Mexico, Central America, South America, Europe, Australia and parts of Africa. Alamo's commitment to the leisure travel market has created lasting partnerships with airline companies, travel agents and tour operators around the world.
Auto Europe has been helping American travelers rent cars in countless destinations around the globe for almost 60 years. We have come to establish strong bonds with our suppliers and are committed to only working with companies that provide our clients with the highest level of customer service and offer the safest and most reliable vehicles. Alamo is a well respected competitor in the rental industry and we are confident that you will be in goods hands when you work with them.
Questions on your Alamo booking? Use the toll-free number below or modify your reservation with us today. Auto Europe's reservation agents are here 24 hours a day, seven days a week. We're here to make sure your rental goes as smooth as possible. Give us a call today!
Travelers preparing to pick-up a rental car booked with Alamo through Auto Europe should have a few items ready to show your Alamo representative when picking up your rental car. If you are traveling internationally from the United States, you'll want to be sure to have your passport ready in addition to the following items.
International car rental suppliers typically have a wide range of rental policies that will vary based on your pick-up location. We'll start with the broader car rental policies and then discuss how certain policies may differ depending upon the country you are visiting. Prepare for your next trip with help from Auto Europe.
One of the benefits of booking through Auto Europe is our cancellation policy with Alamo. Unless otherwise noted, travelers can cancel their car rental booking up to 48 hours prior to pick-up and receive a full refund. Auto Europe reservations cancelled under 48 hours of pick-up can still result in a refund, but it will cost around $75 USD. All no-shows will be on the hook for the full rental amount. Find more info on cancellations on our rental car FAQ page.
The easiest way to pay for your rental is by credit card. Travelers with an American Express, MasterCard or a Visa credit card will have no problem paying and picking up their rental. In certain countries, paying for your rental with a debit card is possible when booking with Alamo through Auto Europe. If you are using a debit card, you will want to be sure you know exactly how much the deposit on your rental will be as it will be charged to your debit card when you pick-up your vehicle and not returned until after the car has been returned and inspected. Contact Auto Europe to review your options prior to booking your rental if you are looking to use a debit card.
If you are booking a rental car with Alamo, drivers as young as 18 will find rental options in certain countries like Croatia and the US. In other countries, like the UK, Alamo requires drivers to be at least 25 years old to book a rental car. In countries like France and Mexico, the minimum age to rent a car is 21 with a young driver fee added on to all drivers under the age of 25. As you can see, driving age requirements with Alamo will vary based on your pick-up location. All of this information is available on Auto Europe's site within the "Rate Details" section found prior to completing your reservation on our website. Learn more about rental car age requirements in specific countries.
If you are driving a rental car in the US or Canada, Alamo is likely to have a TollPass Program that involves the rental of a toll pass for $3.95 USD/day* on top of the toll charge. This total fee will be charged to the credit card on file if you elect to use the TollPass Program. If you are driving in Europe or outside of North America, you will need to have cash or pick-up a sticker when you arrive in the country. Contact Auto Europe for more information on tolls in your destination.*Alamo TollPass Program rate may vary based on your pick-up location.
As you move through the booking process you'll be presented with a few different options for car rental add-ons that may help you on your trip. Travelers can save money by purchasing these ahead of time rather than paying for them when you get to the car rental counter. Save on your Alamo rental with Auto Europe today.Add-on costs provided below are estimates and will vary based on pick-up location - Check your Terms & Conditions to confirm Alamo's rates for your itinerary - Add-on prices to be paid in local currency.
In most cities where we work with Alamo, renters will be able to choose between a number of standard and automatic vehicle rental options. In some cities you will have the option for diesel and regular gasoline engines as well. 041b061a72